Shipping Policy
Standard Express Shipping Australia-wide
Australia Post - $15.00
Complimentary delivery on orders of $350 and above.
Frequently Asked Questions
How long will my order take to arrive?
| Shipping Method | Estimated Delivery |
|---|---|
| Australia Post Express eParcel | 1-3 business days |
What if my order hasn't arrived within the estimated time?
Shipping estimates are calculated from the date of dispatch, rather than the date your order is placed.
Delivery estimates are based on business days, Monday to Friday, excluding public holidays.
If your parcel is being delivered to a business address, please check with your mailroom or reception. For residential deliveries, a signature may be required unless authority to leave has been provided, in which case the parcel will be left in the nominated safe place at your own risk.
We also recommend checking your order confirmation to ensure your delivery address is correct.
Who will deliver my parcel?
Orders are delivered by Australia Post.
How can I track my parcel?
- Your tracking number will be included in your shipment confirmation email.
- Click the tracking number in your email, or enter it directly via Australia Post tracking.
For delivery enquiries, you can contact Australia Post directly on 13 76 78.
If you've followed these steps and are still unable to locate your parcel, please contact us at info@allsaintclinic.com
What happens if an item I've ordered is out of stock?
If an item in your order is temporarily out of stock, your order may be held until the item becomes available. Any resulting delay to dispatch will be communicated with you.
For an update on product availability, please contact us at info@allsaintclinic.com.au.
